Support for Spending Tracker - AI Receipts
Contact Information
If you need help with Spending Tracker - AI Receipts or have any questions, you can reach me through the following channels:
Email: hello@kaushikrajan.me
Response Time: I aim to respond to all support inquiries within 24-48 hours.
Getting Started
How to Use the App
- Take or Select a Photo: Use the camera button to take a new photo of your receipt, or tap the import icon to select an existing photo
- AI Analysis: The app will automatically extract vendor, amount, date, and category information using Google’s Gemini AI
- Review and Edit: Check the extracted information and make any necessary corrections
- Save: Tap save to add the expense to your local expense list
- Track Expenses: View all your saved expenses in chronological order
Free Trial
- New users get 3 free receipt scans to experience the app’s capabilities
- After using your free scans, you can subscribe for unlimited access
- Weekly subscription: $4.99/week
- Annual subscription: $29.99/year (best value)
Frequently Asked Questions
About Receipt Scanning
Q: How accurate is the receipt analysis? A: Spending Tracker - AI Receipts uses Google’s advanced Gemini AI, which provides highly accurate extraction of vendor names, amounts, dates, and categories. However, handwritten receipts or poor image quality may require manual correction.
Q: What information can the app extract? A: The app can extract:
- Vendor/store name
- Total amount
- Date of purchase
- Individual line items (when available)
- Appropriate category from 8 fixed categories
Q: Do I need an internet connection? A: Yes, an internet connection is required for receipt analysis as the app uses Google’s cloud-based AI service. However, viewing saved expenses works offline.
Photography Tips
Q: How can I get better scanning results? A: For best results:
- Use good lighting (natural light works best)
- Keep the receipt flat and the camera steady
- Make sure all text is clearly visible
- Avoid shadows or glare on the receipt
- Take the photo straight-on rather than at an angle
Q: What types of receipts work best? A: The app works with most printed receipts from stores, restaurants, gas stations, and other businesses. Handwritten receipts may require more manual correction.
Categories
Q: What categories are available? A: Spending Tracker - AI Receipts uses 8 fixed categories:
- 🛒 Groceries
- 🍔 Food & Drink
- 🛍️ Shopping
- 🚗 Transport
- ⚡ Utilities
- 💊 Health
- 🎬 Entertainment
- 💼 Business
Q: Can I add custom categories? A: Currently, the app uses fixed categories to keep things simple. You can manually select the most appropriate category or use the notes field for additional details.
Subscription and Billing
Q: How does the free trial work? A: New users get 3 free receipt scans. After that, you need a subscription for unlimited scanning and access to premium features like CSV export.
Q: How do I cancel my subscription? A: Subscriptions are managed through your Apple ID:
- Go to Settings > [Your Name] > Subscriptions
- Find Spending Tracker - AI Receipts
- Tap Cancel Subscription
Q: How do I restore my subscription on a new device? A: Your subscription is tied to your Apple ID and will automatically restore when you sign in with the same Apple ID on a new device.
Q: What’s included with a subscription? A: Premium subscribers get:
- Unlimited receipt scanning
- CSV export of all expenses
- All future premium features
Technical Issues
Q: The app says “No internet connection” but I’m connected A: Try these steps:
- Check your WiFi or cellular connection
- Close and reopen the app
- Restart your device
- Make sure you’re not using a VPN that might block connections
Q: My receipt scan failed A: This usually happens due to:
- Poor image quality or lighting
- Very faded or damaged receipts
- Handwritten receipts
- Network connectivity issues Try taking a clearer photo with better lighting.
Q: The app crashes when I take a photo A: This might be due to:
- Insufficient device storage
- Camera permission issues
- Outdated iOS version Make sure you have camera permissions enabled and sufficient storage space.
Privacy and Data
Q: Where is my data stored? A: All your expense data and receipt images are stored locally on your device. Receipt images are sent to Google’s AI service for analysis but are not permanently stored there.
Q: Can I export my data? A: Yes, premium subscribers can export all their expense data as a CSV file using the share sheet.
Q: Is my personal information safe? A: Yes, I don’t collect any personal information. Only receipt images are processed through Google’s AI service for analysis.
Troubleshooting
Camera Issues
- Camera won’t open: Check that camera permissions are enabled in Settings > Privacy & Security > Camera
- Photos are blurry: Clean your camera lens and ensure good lighting
- Can’t access photo library: Enable photo library permissions in Settings > Privacy & Security > Photos
Scanning Issues
- Poor extraction results: Try retaking the photo with better lighting and ensure the receipt is flat
- Wrong category suggested: You can manually change the category before saving
- Missing information: Manually enter any missing data in the review screen
Subscription Issues
- Can’t restore purchases: Make sure you’re signed in with the same Apple ID used for the original purchase
- Billing questions: Contact Apple Support for billing-related issues, as all payments are processed by Apple
Feature Requests and Feedback
I’m constantly working to improve ReceiptLens. If you have suggestions for new features or improvements, please email me with:
- Description of the feature you’d like to see
- How it would help you use the app better
- Any examples or references that might be helpful
App Information
- Current Version: Latest version available on the App Store
- Compatibility: Requires iOS 15.0 or later
- Size: Approximately 20 MB
- Languages: English
- Category: Finance, Productivity
Reporting Issues
When reporting a problem, please include:
- Your device model and iOS version
- Description of what you were trying to do
- What happened instead
- Any error messages you saw
- Screenshots if helpful
Privacy Policy
For detailed information about how I handle your data, please see my Privacy Policy.
Thank you for using Spending Tracker - AI Receipts! I hope the app helps you effortlessly track your expenses and stay organized.
Kaushik Rajan